Today was just ok, I took my car in at 8:00 and when I called to see if it was done, they had not even touched it yet. It was completed at 2:45pm. I'll be back because I trust the guys.
I am sorry we didn't meet your expectations this visit. I suspect we may have not communicated the expected completion time. I sat down with the guys and we will be better at making sure your vehicle is done when you expect it. Thanks again for your continued loyalty over the years. I sincerely appreciate you letting us know we need to step it up a notch so we can service you better. Have a great day and thanks for trusting us!
- Gordie's Auto & Tire